Privacy policy.

At CharlieOpolis.com we are dedicated to protecting your data and privacy.

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use CharlieOpolis.com, as well as some of the steps we take to safeguard information. This will help you make an informed decision about sharing personal information with us.

CharlieOpolis.com strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers' and online visitors' privacy on our website.

About Our Cookies

A cookie is a small file that CharlieOpolis.com stores on your computer. It helps us recognize you when you visit again, ensuring a smoother browsing experience. We use cookies to identify and track visitors, their use of our website, and their website access preferences.

For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Google Analytics Cookies

CharlieOpolis.com uses Google Analytics to analyze the use of this website. Google Analytics collects demographic and interest data, and generates statistical and other information about website use, by means of cookies. These cookies are kept on your computer. We share this information with Google, which will store and use this information on its servers. Google's privacy policy is available at: https://policies.google.com/privacy

CharlieOpolis.com uses information from Google Analytics to track the number of visits to the website, browsers and operating systems. We use the information that Google Analytics generates relating to our website to create reports about the use of the site. These reports allow us to update the site and improve your usage of it. No personally identifiable information is obtained from these cookies.

If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on: https://tools.google.com/dlpage/gaoptout/

Refusing Cookies

You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Consult the help section of your browser for guidance on managing cookie preferences.

If you choose to refuse CharlieOpolis.com's cookies, you may not be able to fully experience the interactive features of the site.

User Privacy Rights

California Consumer Privacy Act Statement

Under the CCPA, California residents have the right to access, delete, and opt out of the sale of their personal information.

CharlieOpolis.com has not sold any personal information from visitors in the past 12 months.

For inquiries regarding these rights, please contact us at privacypolicyquestions@charliopolis.com. We will respond to your request within the timeframes specified by applicable law.

GDPR Compliance and User Rights

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, data portability, object to processing, and withdraw consent at any time.

For inquiries regarding these rights, please contact us at privacypolicyquestions@charliopolis.com. We will respond to your request within the timeframes specified by applicable law.

Personally Identifiable Information

We collect personally identifiable information when you interact with our website, including when you make a purchase, create an account, schedule an appointment, subscribe to a newsletter, or engage with our content (e.g., comments, likes).

The types of information we may collect include:

  • Contact Information: Name, email address, phone number, billing and shipping addresses.

  • Account and Purchase Details: Order details (e.g., product preferences, sizes), subscription information, and account activity (e.g., password resets).

  • Appointment Details: Information related to scheduling, including who referred you and any files you upload.

  • Comments and Social Interaction: Your name, email address (optional), website URL (optional), and any interaction details like likes.

How We Use Your Information:

  • To operate and enhance our website.

  • To process orders and manage purchases.

  • To send essential transactional messages about account activity and orders.

  • To display content on the site correctly.

  • To improve customer service and respond to inquiries efficiently.

  • To personalize your user experience.

  • To understand how our users as a group use the services and resources provided on our site.

  • To improve our products and services.

  • To conduct promotions, surveys, or other site features.

  • To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails, which you can unsubscribe from at any time.

  • To respond to your enquiries, questions, and/or other requests.

Third-Party Sharing:

We share your information with service providers who assist in operating our site, such as:

  • Squarespace: Hosting, payment processing, scheduling, and email marketing. Squarespace’s Privacy Policy.

  • Stripe: Payment processing services. Privacy Policy.

  • Sift: Fraud monitoring. Privacy Policy.

  • Google Places API: Auto-completion of addresses during checkout.

This site lets you share content with your friends and followers on various social media platforms. Below are links to the privacy policies of those platforms:

CharlieOpolis.com also uses Facebook commenting. Facebook stores all of your comments and may show them on your timeline, depending on your Facebook settings.

CharlieOpolis.com offers RSS as a way to easily follow content updates. We provide links for easy access to My Yahoo! and Feedly. Before you choose to use either as your RSS reader, review its privacy policy.

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You can always refuse to supply personally identifiable information and visit our site anonymously. However, it may prevent you from engaging in certain site-related activities.

Mandatory Emails:

You may receive transactional emails about account or order activity (e.g., account creation, password reset, order confirmation). These emails are essential, and you cannot unsubscribe from them.

Abandoned Cart Notifications:

If you leave items in your cart, you may receive a reminder email. You can unsubscribe from these reminders by following the link in the email.

Links to Other Websites

CharlieOpolis.com contains links to other websites that may be of interest to you. However, once you leave our site, we have no control over the content or privacy practices of those websites (and we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.) Always exercise caution by reviewing the privacy policy of any external website before providing personal information.

Non-personally Identifiable Information

We may collect non-personally identifiable information whenever you interact with our site. This may include your browser type, operating system, the type of device you are using, and similar information. Additionally, we collect each visitor's IP address to help combat spam and fraud.

Children's Privacy Protection

This website is directed to adults. It is not directed to or intended for children under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16 years of age. If you are under 16, you must have parental consent to use our site.

Release of Information

If we sell CharlieOpolis.com, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale so that the service provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make.

Data Storage

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. Your information is contained behind secured networks and is accessible only by a limited number of persons with special access rights. Sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Personally identifiable information and non-personally identifiable information collected by this site is stored on our host's servers. That host is Squarespace.

Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other jurisdiction where data protection laws may differ. We ensure that any data transferred internationally is treated securely and in compliance with this privacy policy.

Updates and Effective Date

If we make significant changes to our cookie or privacy practices, we will post a notice on our site and provide a link to the updated privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to CharlieOpolis.com's privacy policy as outlined here, please do not use our site or consent to the collection of your personal information.

Your explicit consent indicates acceptance of this privacy policy in its entirety.

Last updated: October 26, 2024.

If you have any questions or concerns regarding this privacy policy or the handling of your personal data, please feel free to contact our Privacy Officer at privacypolicyquestions@charliopolis.com.